Customer Reviews
Worked with Knobi and she was great, very responsive and friendly. This was a long distance purchase (Akron to Philadelphia) which is tricky and frankly a bit nerve wracking because you are buying sight unseen. The car exceeded my expectations and the process was handled smoothly and professionally.
Was an awesome experience I’d do it 10x over, after picking up my Jetta came back inside and told the people buying from Nate to absolutely close the deal!
Worked with Nathan, my New Mitsubishi Outlander looks amazing in my driveway. Excited to come back and work with him a second third and fourth time
I recently purchased a Ford Flex! I worked with Knobi through the whole process. She was extremely helpful and responsive! This was my first online/out of state purchase. I was nervous at first but she made the process so smooth and easy! I would highly recommend working with Knobi and this dealership! -Jim
I would like to say I had a wonderful experience with the purchase of my mitsubishi Outlander. at Akron mitsubishi. Everyone there was very nice and professional. I would like to especially thank Knobi and Emily for their assistance in my purchase? They were great.
Roman was the very best salesman we have ever worked with: friendly, respectful, knowledgeable, efficient, personable, and professional. Worth the 2 hour drive!
Nathan was incredible ! I will absolutely only come back to this dealership for my next car. I Nathan made me confident in my buying experience and it was overall an amazing experience. 10/10
Knobi was great with helping me find a car that fits what I needed! Most dealers just scam you out of your money but this place was great! highly recommend
Got an awesome deal from Jake was great to work with. Very hospitable and was a great atmosphere to do business there
Jordan was awesome at getting us in the vehicle we needed. Milla was great breaking the financial down and getting payments we could afford. Recommend NCAM to anyone trying to finding a reasonable deal on a vehicle. Thanks North Coast Auto Mall!!!
I purchased my vehicle February 2023. OMG, the dealership was fantastic. NCAM Akron made the purchase of the vehicle so much fun. I received the first call as soon as l clicked on the vehicle l wanted as l was searching. Unfortunately, l cannot remember his name right now. He was very respectful, honest, straightforward, fun and good.The manager was very helpful and knowledgeable. But the person that was outstanding was MIke. When l did not want to come in again because the numbers and interest rate did not match "my bank account", l received a call from ...
great customer service! mike helped tremendously got us exactly what we wanted! definitely would go here again to purchase a car
The dealership was great, our dealer Bianca was fantastic and extremely helpful. Thanks for all of the help with my purchase.
I’ve been longing for a new auto for some time now, so I took the opportunity last evening to visit the Chapel Hill location where I Selina. My experience exceeded my expectations of the car buying process. Selina listened to my concerns and responded with sterling professionalism along with the finance manager and supporting staff. I really wasn’t certain we could achieve a positive outcome, but she along with the sales staff made my dream come true. I like many others are skeptical of car sale people, but there was no hype, just an honest forthright approach to ...
Hubby and I went in to look at a 2016 and we delt with Mike Nichols, he was AMAZING! Very patient and understanding and more than willing to help with everything. We ended up not wanting what we went in for, instead Mike got us in a 2020 vehicle all within our budget! He deserves his title as the top salesman! Thank you again North Coast Auto of Akron!!
I'm happy to make deal with mike.he do good deal n I am so happy with Mike thanks you
Dealt with salesperson Bianca, absolute pleasure to deal with, very friendly and helped me navigate the car buying experience. No high pressure sales and overall an excellent experience.
My experience was wonderful Bianca helped me to get into a great car .I highly recommend you go see Bianca at north coast auto!!! Thank you for you servive
Bianca was awesome! Very amiable and knowledgeable. She did everything I needed to help me drive away in a beautiful car. Thank you Bianca. You are a valuable asset to North Coast Auto Mall!
Dealship great in every way. My sales rep Toriano Watkins Was the best did everything to make my purchase as easy Possible and so friendly, could not ask for anything more.
We had a great experience. We were treated very well. Test drove a couple different models. Loan process was a bit long
They helped me find what I was looking for within a week amd communicated often.
The people at north coast are amazing. Every single person from the sale person Johnathon to Logan in service department were exceptional. I purchased a used vehicle that was in an accident they walked through every that happen to the vehicle in the car facts to give me the confidence I was buying a safe reliable vehicle. The manager was able to get me a fair trade in price and arrange for some repairs and loaner when they were being done 3 day after purchase. The brakes were pulsing and when I took the vehicle in the check them and replaced ...
I worked with Knobi on my latest purchase from the dealership and she was awesome. I’m not easy. I came in with my 1st, 2nd and 3rd choices and explained I didn’t want to veer away from the vehicles on my list that I researched prior to coming. She never once attempted to veer me away from what I knew I was there to see and she most definitely was never that pushy car salesman. Loved her. Also, want to give a shout out to Bianca who technically may not have been the sales person but she also ...
Had an awesome experience working with Toriano and the rest of the staff at NCAM. Toriano was friendly and great to talk to while we waited for finance to do their thing. No pushy sales tactics, upfront communication. I will be visiting again in the future!
We worked with Bianca Nelson and Emily Ross and they were both very helpful. They recommended cars for us to drive and helped us test drive. They were both very nice and personable and I would recommend them to anyone. They both went out of their way to help us get the car we wanted. They were outstanding.
Bianca was great ! She accepted my child climbing all behind her desk and stealing her cupcake lol. She let him sit on her lap while she talked us through everything . I’ve always had great experiences coming here but she really sold it for us this time! Thank you Bianca !
Bianca was great and I am happy to be driving home an awesome vehicle! Very good experience.
Anthony Randall was amazing and made a stressful experience into a fun and happy one! I was able to understand and he was willing to explain anything I did not know. He made sure I left with a vehicle I liked and was happy with!
I had a good experience there my sellsman was the best he did really great
Excellent nothing else to say that says it all try them you'll find out for yourself
Clayton is a wonderful salesman, and the rest of the staff are just wonderful. I haven't bought a car yet.
Nick was great sweet polite and respectful gentleman I would buy from him anytime Nick rocks
Wasn't really looking to buy a car but Clayton took really good care of me and gave me time to think it over. Even found me a Buick which is what I wanted IF I bought a car. Clayton was courteous, and knowledgeable about the process and the car. Everyone was super friendly and helpful. If you're looking to buy a used car contact Clayton- he will hook you up!
Soliman, Arien and Travis were amazing at helping us get our vehicle! Soliman went out of his way to excel customer service! Thank you Ncam!
Helped right away drove out in new truck would recommend to anyone looking for a vehicle they we're friendly and very helpful and faster than I expected
Mike was the best sales man I ever dealt with even helped me get things done after I left the lot thank u very much
Everyone there was super friendly and courteous. We ended up buying a 2019 Silverado pickup. Got a great deal and we will recommend them to our friends and family,
Very nice staff got me approved and in a beautiful car. Justin Lash was my salesman very knowledgeable would recommend to anyone! Delivered my car no questions asked. Lorenzo Douglas
Mike Mazur was very polite I would give him 5 stars.⭐️⭐️⭐️⭐️⭐️ He helped me get my dream car. I love it very much. My credit wasn’t the greatest and Mike made it. Happen so I would like to thank him so when you go get a car at North Coast Auto Mall ask for Mike Lorie
Alecia was always pleasant and very helpful. I love the car and couldn't be happier. I found myself in a less than desirable position financially but needed a car badly. Alecia and the staff were able to get for me exactly what I wanted.
Alecia, Emily, and Fred were helpful, courteous, and very friendly sales people. I would of gave 10 stars if I could of. They went above and beyond to make sure I got the best deal and vehicle. Alecia is an awesome sales lady and took very good care of us.
Thank you to Bill Rose and Emily Ross for helping my husband and I find our newest vehicle. They were great to work with and helped to make the process super easy and quick! We love our new SUV!
Alecia and Nader were incredible to work with!! They went above and beyond to figure out what was the fit for ME. Great work, very impressed.
Awesome guy! Definitely took care of me beginning to end. I will highly recommend my friends and family to come see him for their next purchase.
Coming to North Coast I was worked with immediately. I am walking out with a 2017 Malibu which Would of never been possible without the help of Arien and Travis. The service was fast and super friendly I would highly recommend North Coast Auto Mall to everyone.
Emily Ross was my sales person. She was very knowledgeable about the car I wanted. She took her time and was AWESOME. So AWESOME I bought my wife a car as well.
Very pleasant to work with and down to earth. Worked with any problems I had. Had a very wonderful experience buying my first car with him.
Marilyn was wonderful to work with. She was very knowledgeable, and accommodating. She made the entire process enjoyable. Thank you, Marilyn, and Akron Auto Mall.
Amazing service great quality!! Alecia Benninger hands down great representation of the entire company!! Travis is sooooo amazing as well!! Great selection great prices pleasant
Did absolutely amazing with me! Was patient with me and was honest all the way through! I would recommend North Coast Auto Mall to anyone.
I had a bad experience at the Cleveland office regarding a similar car that I eventually purchased. The salesman was not personable and did not seem to know what he was selling. I then called the Akron office and spoke with Michael Mazur, who alleviated my concerns with the dealership. Michael really knew a lot about the cars he was selling and was very friendly and personable. He was very transparent about his thoughts on the vehicles I looked at and made helpful recommendations.
Marilyn was great and very enjoyable to talk to throughout the process! They made the transaction very easy and were upfront about it all. I will recommend them and hopefully call for future purchases
Clean, friendly and great service! Would for sure be a return customer in the future. Did everything they could to get me into the car that I wanted.
This purchase meant so much to me...and I could NOT have asked for a better person to guide me thru than Emily. She explained the low down and got me the best deal we could on my vehicle. I am over the moon and excited..and very thankful for Emilys knowledge and care throughout the process. Excellent!
Thank you Michael Mazur Being this is a rough time today and working in the medical field they took the right procautions to make sure we were social distancing ourselves. Mike was very easy to work with and it was a very painless transaction. We were looking at a certain car and it just wasn’t feeling right and Mike helped and suggested one that we really liked. I would recommend them and Mike again!! Thanks again!
He was absolutely wonderful! Walked in with not too many credentials behind me & he worked with me and got me approved for a Cadillac I’ve been yearning for for years! Also provided excellent conversation in the meantime getting the ball rolling. 10/10 would recommend.
Great dealership & great prices. We loved working with Alecia. She was very welcoming, very informative and helped us from the time we entered until the time we left.
As anyone who has ever gone car shopping,It is no picnic.but with my sales rep Mr.Ceon Kelly it was a pleasure, he was patient he was helpful and he’s not bad on the eyes😉I want to thank him for his professionalism and for all his help.If you're interested in getting a car contact Ceon Kelly at North Coast.He’ll put you in a car,when most dealerships,will put you in a Feetwood.No typo 🚶🏽♂️🚶🏽♂️🚶🏽♂️ Feetwood.Thanks Mr.Kelly.
She worked very hard to get my husband into a vehicle. After visiting different dealerships she gave us excellent customer service. Very attentive and understanding
Treated fairly this is my 3rd car from here I would recommend this dealership to anyone that needs a good quality used car at a fair price
Arien made this process effortless and worked within my budget to get me my dream vehicle! He helped make the process easy and walked me through everything and answered any questions I had. If you or anyone you know is looking for the vehicle of your dreams Arien is the man to visit! Thanks again!
Very pleased with the service! This was our second time with Marylin as our salesman and she's very great at what she does! Highly recommend!
Marilyn Carroll was very professional , personable and very knowledgeable with the Buick Envision we were interested in. She provided us with any and all info requested. Along with Emily Ross they made our car buying a pleasurable experience.
Arien was extremely patient with my search. I came in not knowing what I wanted and wanting to look at many different vehicles. I was also overwhelmed by all the new technology in vehicles. I haven't purchased a vehicle in many years. He was so patient and took the time to go over all the controls and made me feel comfortable. He made me feel as if I was his only customer, although I know that I was not. Would recommend him and this dealership to anyone and everyone!
Last minute Sunday, credit in 400-600’s, no trade no money down, drove home in an affordable, loaded, 2016 SUV. Salesman Michael Gordon, and Finance Frank made it happen.
Came in today in hopes of leaving with the a certain type of car with not the greatest credit and Arien Seeman made that happen! Very polite salesman not pushy or aggressive like other people I have dealt with in this type of situation.
Carlee was one of the best sales person I have ever dealt with. Nice, friendly and courteous , from the time I walked in the door til we left out with our new truck. Thanks again Carlee.
We drove an hour a half to check these guys out after getting them recommended from a friend. We were hesitant after seeing other reviews but thought we would try anyways and we don’t regret it one bit! We worked with armondo who was awesome and helped up find the perfect vehicle to fit our needs and for a lower price than anywhere we’ve found. We thought for sure we’d never get approved but they did everything to get us into this car at a reasonable rate that we could afford! I’d recommend them to anyone!
Cassey was amazing, appreciate her going above and beyond to get us into a newer vehicle. This is the dealer to go to. Thank you to everyone that helped with the getting it done.
Rodney was fantastic. He assisted my daughter and I and was able to get my daughter in her dream car!! Thank you North coast auto mall for your time and patience
After my initial vehicle was sold, Rodney and the finance team worked very hard to find a vehicle I liked and get me approved. It has all the amenities I want with great mileage. I'm very impressed with the customer service I received!
Did there best to make a long process tolerable. Didn't quite until we got a car we liked, very pleased with the final result. Would buy another car from this dealership.
Arien was great, patient and fun to work with. Highly recommend Arien when buying a car. I iwll recommend North coast auto to any person in need of a vehicle
This place has been amazing every time.. I have driven off with exactly the car I wanted and this time Marilyn went above and beyond and put me back in a Rav 4!
Alecia was really helpful and Super friendly when we met her! She really listened to us and what we wanted. We didn't end up buying a car from her but will definitely think of her when we are ready
Carlee was very knowledgeable and helpful throughout my car buying process. I Would highly recommend her to any future buyer at North Coast Auto Mall!
