Customer Reviews
I’ve been longing for a new auto for some time now, so I took the opportunity last evening to visit the Chapel Hill location where I Selina. My experience exceeded my expectations of the car buying process. Selina listened to my concerns and responded with sterling professionalism along with the finance manager and supporting staff. I really wasn’t certain we could achieve a positive outcome, but she along with the sales staff made my dream come true. I like many others are skeptical of car sale people, but there was no hype, just an honest forthright approach to ...
Hubby and I went in to look at a 2016 and we delt with Mike Nichols, he was AMAZING! Very patient and understanding and more than willing to help with everything. We ended up not wanting what we went in for, instead Mike got us in a 2020 vehicle all within our budget! He deserves his title as the top salesman! Thank you again North Coast Auto of Akron!!
I'm happy to make deal with mike.he do good deal n I am so happy with Mike thanks you
Dealt with salesperson Bianca, absolute pleasure to deal with, very friendly and helped me navigate the car buying experience. No high pressure sales and overall an excellent experience.
My experience was wonderful Bianca helped me to get into a great car .I highly recommend you go see Bianca at north coast auto!!! Thank you for you servive
Bianca was awesome! Very amiable and knowledgeable. She did everything I needed to help me drive away in a beautiful car. Thank you Bianca. You are a valuable asset to North Coast Auto Mall!
Dealship great in every way. My sales rep Toriano Watkins Was the best did everything to make my purchase as easy Possible and so friendly, could not ask for anything more.
We had a great experience. We were treated very well. Test drove a couple different models. Loan process was a bit long
They helped me find what I was looking for within a week amd communicated often.
The people at north coast are amazing. Every single person from the sale person Johnathon to Logan in service department were exceptional. I purchased a used vehicle that was in an accident they walked through every that happen to the vehicle in the car facts to give me the confidence I was buying a safe reliable vehicle. The manager was able to get me a fair trade in price and arrange for some repairs and loaner when they were being done 3 day after purchase. The brakes were pulsing and when I took the vehicle in the check them and replaced ...
I worked with Knobi on my latest purchase from the dealership and she was awesome. I’m not easy. I came in with my 1st, 2nd and 3rd choices and explained I didn’t want to veer away from the vehicles on my list that I researched prior to coming. She never once attempted to veer me away from what I knew I was there to see and she most definitely was never that pushy car salesman. Loved her. Also, want to give a shout out to Bianca who technically may not have been the sales person but she also ...
Had an awesome experience working with Toriano and the rest of the staff at NCAM. Toriano was friendly and great to talk to while we waited for finance to do their thing. No pushy sales tactics, upfront communication. I will be visiting again in the future!
We worked with Bianca Nelson and Emily Ross and they were both very helpful. They recommended cars for us to drive and helped us test drive. They were both very nice and personable and I would recommend them to anyone. They both went out of their way to help us get the car we wanted. They were outstanding.
Bianca was great ! She accepted my child climbing all behind her desk and stealing her cupcake lol. She let him sit on her lap while she talked us through everything . I’ve always had great experiences coming here but she really sold it for us this time! Thank you Bianca !
Bianca was great and I am happy to be driving home an awesome vehicle! Very good experience.
Anthony Randall was amazing and made a stressful experience into a fun and happy one! I was able to understand and he was willing to explain anything I did not know. He made sure I left with a vehicle I liked and was happy with!
I had a good experience there my sellsman was the best he did really great
Excellent nothing else to say that says it all try them you'll find out for yourself
Clayton is a wonderful salesman, and the rest of the staff are just wonderful. I haven't bought a car yet.
Nick was great sweet polite and respectful gentleman I would buy from him anytime Nick rocks
Wasn't really looking to buy a car but Clayton took really good care of me and gave me time to think it over. Even found me a Buick which is what I wanted IF I bought a car. Clayton was courteous, and knowledgeable about the process and the car. Everyone was super friendly and helpful. If you're looking to buy a used car contact Clayton- he will hook you up!
Soliman, Arien and Travis were amazing at helping us get our vehicle! Soliman went out of his way to excel customer service! Thank you Ncam!
Helped right away drove out in new truck would recommend to anyone looking for a vehicle they we're friendly and very helpful and faster than I expected
Mike was the best sales man I ever dealt with even helped me get things done after I left the lot thank u very much
Amazing auto buying experience! Very professional and will definitely purchase my next vehicle from here. Highly recommend. Excellent service! Five star experience in all areas from sales to finance.
Alecia was so perfect throughout the car buying process and the finance lady they were both so awesome Alecia was so perfect and patient and I enjoyed the whole process with her she gets 10 stars that’s how awesome she was
Everyone there was super friendly and courteous. We ended up buying a 2019 Silverado pickup. Got a great deal and we will recommend them to our friends and family,
Very nice staff got me approved and in a beautiful car. Justin Lash was my salesman very knowledgeable would recommend to anyone! Delivered my car no questions asked. Lorenzo Douglas
Best experience I ever had shopping for a car. I did not feel pressured at all. Michael Mazur was very knowledgeable and made us feel at ease. The whole staff was great, from the minute we walked in the door. The financing was very painless, thanks to Jamie Frost. Will definitely recommend North Coast Auto. By the way, I love my new car!
Mike Mazur was very polite I would give him 5 stars.⭐️⭐️⭐️⭐️⭐️ He helped me get my dream car. I love it very much. My credit wasn’t the greatest and Mike made it. Happen so I would like to thank him so when you go get a car at North Coast Auto Mall ask for Mike Lorie
Alecia was always pleasant and very helpful. I love the car and couldn't be happier. I found myself in a less than desirable position financially but needed a car badly. Alecia and the staff were able to get for me exactly what I wanted.
Alecia, Emily, and Fred were helpful, courteous, and very friendly sales people. I would of gave 10 stars if I could of. They went above and beyond to make sure I got the best deal and vehicle. Alecia is an awesome sales lady and took very good care of us.
Planning to purchase my car here! They were knowledgeable, and I appreciated the kindness they showed me. I liked the dealership and plan to get my car from them
Thank you to Bill Rose and Emily Ross for helping my husband and I find our newest vehicle. They were great to work with and helped to make the process super easy and quick! We love our new SUV!
Great place, excellent selection! They have a very knowledgeable staff! Got to drive the vehicles I was interested in. Would definitely recommend them for all your used car needs.
I wasn't sure about this place at first, but D'Mitri made everything right and didn't complain about my temper tantrum! Even got a better deal! I love my Explorer!!!
Alecia and Nader were incredible to work with!! They went above and beyond to figure out what was the fit for ME. Great work, very impressed.
Awesome guy! Definitely took care of me beginning to end. I will highly recommend my friends and family to come see him for their next purchase.
Coming to North Coast I was worked with immediately. I am walking out with a 2017 Malibu which Would of never been possible without the help of Arien and Travis. The service was fast and super friendly I would highly recommend North Coast Auto Mall to everyone.
Emily Ross was my sales person. She was very knowledgeable about the car I wanted. She took her time and was AWESOME. So AWESOME I bought my wife a car as well.
Very pleasant to work with and down to earth. Worked with any problems I had. Had a very wonderful experience buying my first car with him.
Marilyn was wonderful to work with. She was very knowledgeable, and accommodating. She made the entire process enjoyable. Thank you, Marilyn, and Akron Auto Mall.
Amazing service great quality!! Alecia Benninger hands down great representation of the entire company!! Travis is sooooo amazing as well!! Great selection great prices pleasant
Did absolutely amazing with me! Was patient with me and was honest all the way through! I would recommend North Coast Auto Mall to anyone.
I had a bad experience at the Cleveland office regarding a similar car that I eventually purchased. The salesman was not personable and did not seem to know what he was selling. I then called the Akron office and spoke with Michael Mazur, who alleviated my concerns with the dealership. Michael really knew a lot about the cars he was selling and was very friendly and personable. He was very transparent about his thoughts on the vehicles I looked at and made helpful recommendations.
Marilyn was great and very enjoyable to talk to throughout the process! They made the transaction very easy and were upfront about it all. I will recommend them and hopefully call for future purchases
Clean, friendly and great service! Would for sure be a return customer in the future. Did everything they could to get me into the car that I wanted.
This purchase meant so much to me...and I could NOT have asked for a better person to guide me thru than Emily. She explained the low down and got me the best deal we could on my vehicle. I am over the moon and excited..and very thankful for Emilys knowledge and care throughout the process. Excellent!
Thank you Michael Mazur Being this is a rough time today and working in the medical field they took the right procautions to make sure we were social distancing ourselves. Mike was very easy to work with and it was a very painless transaction. We were looking at a certain car and it just wasn’t feeling right and Mike helped and suggested one that we really liked. I would recommend them and Mike again!! Thanks again!
He was absolutely wonderful! Walked in with not too many credentials behind me & he worked with me and got me approved for a Cadillac I’ve been yearning for for years! Also provided excellent conversation in the meantime getting the ball rolling. 10/10 would recommend.
Great dealership & great prices. We loved working with Alecia. She was very welcoming, very informative and helped us from the time we entered until the time we left.
As anyone who has ever gone car shopping,It is no picnic.but with my sales rep Mr.Ceon Kelly it was a pleasure, he was patient he was helpful and he’s not bad on the eyes😉I want to thank him for his professionalism and for all his help.If you're interested in getting a car contact Ceon Kelly at North Coast.He’ll put you in a car,when most dealerships,will put you in a Feetwood.No typo 🚶🏽♂️🚶🏽♂️🚶🏽♂️ Feetwood.Thanks Mr.Kelly.
She worked very hard to get my husband into a vehicle. After visiting different dealerships she gave us excellent customer service. Very attentive and understanding
Treated fairly this is my 3rd car from here I would recommend this dealership to anyone that needs a good quality used car at a fair price
Worked very well with me with getting my payment to what I wanted. Explained everything very thoroughly and quickly. I will definitely recommend to anyone looking for a car.
Arien made this process effortless and worked within my budget to get me my dream vehicle! He helped make the process easy and walked me through everything and answered any questions I had. If you or anyone you know is looking for the vehicle of your dreams Arien is the man to visit! Thanks again!
Very pleased with the service! This was our second time with Marylin as our salesman and she's very great at what she does! Highly recommend!
Marilyn Carroll was very professional , personable and very knowledgeable with the Buick Envision we were interested in. She provided us with any and all info requested. Along with Emily Ross they made our car buying a pleasurable experience.
Arien was extremely patient with my search. I came in not knowing what I wanted and wanting to look at many different vehicles. I was also overwhelmed by all the new technology in vehicles. I haven't purchased a vehicle in many years. He was so patient and took the time to go over all the controls and made me feel comfortable. He made me feel as if I was his only customer, although I know that I was not. Would recommend him and this dealership to anyone and everyone!
Last minute Sunday, credit in 400-600’s, no trade no money down, drove home in an affordable, loaded, 2016 SUV. Salesman Michael Gordon, and Finance Frank made it happen.
Came in today in hopes of leaving with the a certain type of car with not the greatest credit and Arien Seeman made that happen! Very polite salesman not pushy or aggressive like other people I have dealt with in this type of situation.
Carlee was one of the best sales person I have ever dealt with. Nice, friendly and courteous , from the time I walked in the door til we left out with our new truck. Thanks again Carlee.
We drove an hour a half to check these guys out after getting them recommended from a friend. We were hesitant after seeing other reviews but thought we would try anyways and we don’t regret it one bit! We worked with armondo who was awesome and helped up find the perfect vehicle to fit our needs and for a lower price than anywhere we’ve found. We thought for sure we’d never get approved but they did everything to get us into this car at a reasonable rate that we could afford! I’d recommend them to anyone!
Cassey was amazing, appreciate her going above and beyond to get us into a newer vehicle. This is the dealer to go to. Thank you to everyone that helped with the getting it done.
Rodney was fantastic. He assisted my daughter and I and was able to get my daughter in her dream car!! Thank you North coast auto mall for your time and patience
After my initial vehicle was sold, Rodney and the finance team worked very hard to find a vehicle I liked and get me approved. It has all the amenities I want with great mileage. I'm very impressed with the customer service I received!
Did there best to make a long process tolerable. Didn't quite until we got a car we liked, very pleased with the final result. Would buy another car from this dealership.
Arien was great, patient and fun to work with. Highly recommend Arien when buying a car. I iwll recommend North coast auto to any person in need of a vehicle
This place has been amazing every time.. I have driven off with exactly the car I wanted and this time Marilyn went above and beyond and put me back in a Rav 4!
Alecia was really helpful and Super friendly when we met her! She really listened to us and what we wanted. We didn't end up buying a car from her but will definitely think of her when we are ready
Carlee was very knowledgeable and helpful throughout my car buying process. I Would highly recommend her to any future buyer at North Coast Auto Mall!
Nader was extremely helpful in facilitating the car buying process. He was very understanding of my needs and wants and made sure I left in a car I was happy with. And he stayed past closing to make it happen.
My experience at Northcoast Automall was a pleasure. Rodney Patterson was very attentive to my needs and the type of car that I wanted. He also had a wonderful and infectious personality. I would recommend him as a salesman to anyone who is car shopping.
I was treated with great customer service from Rodney Patterson at North Coast Auto Mall. I will recommend if you want someone who cares. He's the man.
Great service and attention from Michael. Second vehicle purchased. Good cars at a good price. All staff provided an excellent service. I do recommend Michael and this vehicle dealer.
Thank you Michael Mazur Great work painless fast left with a new vehicle same day no hassle found what I wanted and took good care of me the whole staff was helpful even the managers not pushy laid back atmosphere. Thank you guys again
It was the best and easiest vehicle buying experience we've ever had. Nader Masoud was very helpful with letting us look for the suv we purchased. Very patient and wonderful. Emily Ross, also very thorough and helpful. Travis Metzger made the paperwork painless and very professional. We would recommend this dealership to anyone looking for a newer used vehicle.
Went to several dealers helping my son purchase his first car. I went back to NCAM for 2 reasons: 1 They had the best price 2 Nadar (salesman)- he is a polite and honest guy. Say what you do, do what you say... he did that. Thank you Nadar And Marcus as well, Thank you
Michael Mazur I would like to thank you for. your honest when it came to buying my SUV. Most people like me just want to come into a car dealership with out spinning all day in one with receiving the right information from the dealer when picking a car out so the person can make a responsible decision when buying a car and you did this for me. So thank you again and I will be telling my friends about you. Jocelyn
Rodney, Travis, and Mark were extremely helpful in my search for a new car after a bad accident! They were even able to help get a much better rate on a bew loan. They also went the extra mile and canceled a previous agreement so I wouldn't have to deal with it later.
Alecia and Travis worked with me to get me into the best car for me. Alecia was patient as I checked out 3 different cars. No pressure, awesome place to buy a car.
Originally called late on a Friday afternoon, wanting to see a couple of cars Saturday morning (driving from 3 hours away). Michael Mazur immediately called me back to set something up with me. I had done some internet research, and found a similar car at their Bedford address, and requested that the car be brought to the Akron location so I could see both at the same time. The car from Bedford arrived shortly after I did, but it turned out to be the wrong car. Michael and Joe Palermo jumped through hoops to get the correct car brought down quickly. ...
I really enjoyed working with Alecia Benninger. I hadn't purchased a car from a dealership for quite some time and I found that she really took the stress out of car buying. I found her to be both very courteous and personable. She was very patient with all of my questions. I would highly recommend sending friends and family to Alecia in the future.
She was so kind, patient, and honest. A lot of car dealers try to pressure you into buying just for the sale, but she allowed me to take my time and I am so happy with my purchase! I have no complains for her, but NCAM it self has been calling and emailing myself and my boyfriend non stop. From the time I showed interest in the car and still a week after I bought. Asking if I am still interested. (I have the car already so what exactly are you trying to push me to buy) Please stop Harassing ...
Akron Auto Mall...Nice clean used cars , good price , quick service, super inventory! ! Alecia Benninger was a professional sales women! Pleasure to work with!!! Good experience!!
A great person that is easy to get along with. The moment you meet him, he makes sure you're the center of attention. All he cared for were my needs, and didn't apply any pressure on me to buy. Professional and kind. Would definitely recommend him.
Nader made the car buying experience easy and fun. He was attentive, helpful, and straightforward throughout the process. I would highly recommend to friends and family to seek out Nader for future car sales. I'm so happy with my new Subaru. Thanks Nader.
NCAM had exactly what I was looking for and the price was definitely right!!! Mike Mazur was a delight to work with. He answered all my questions honestly and even though he couldn’t be there the day I picked up my Jeep, he made sure everything was taken care of for me without having to ask!!! Excellent personalized service
Alecia was awesome. Very funny and helpful with my car buying experience. Definitely recommend stopping buy and checking the place out. 5 stars service for sure.
Nader went above and beyond I helping us find the perfect SUV to fit our needs and meet our price point. We highly recommend him to help you find your vehicle.
Richard helped us and for him to have been with the company for a short time he presented himself as if he’s been there longer. Thanks Ricardo😃
Deal with Greg, you will find him to be very helpful, responsive, answering all your questions and will work on your behalf. When you see a car on the North Coast Auto Mall website, call Greg and set up an appointment.
Thomas Roy did an excellent job of helping me filter through many vehicles until I found exactly what I wanted. I would highly recommend him.
Visited for a Jeep Compass found online. Store was well staffed and clean. We were greeted immediately at the door by Alecia. Joe worked with us to get finances where we wanted them. Dmitry took care of unexpected issues found with the compass graciously. Mike took care of my trade. Alecia was very friendly and helpful.
I purchased a car a few days ago, I worked with Nadar Masoud. He was absolutely wonderful! He listened to me and was never pushy. He always made sure my questions were answered and always reminded me he was here to help me the best he could whether or not I purchased a vehicle. My past car buying experiences have been high stress from the moment I walked into the dealership to the signing of papers after the purchase. I never once felt that here! Everyone was warm and welcoming, and always stayed in contact with me throughout the process ...
I had the absolute best car buying experience I have had in my 6 times of buying a car at a dealership. My sales guy, Joe, was fantastic. We started talking via text and we worked on narrowing the list of cars that fit my budget and had the remaining ones pulled to the front and ready for my test drive. Super smooth and fast sale. I would recommend North Coast Auto Mall in Akron to anyone and everyone!
Best experience I have ever had on a car lot. They are an amazing group. Their music is awesome. Very respectful and patient. Will recommend
Excellent service from Marilyn Carroll and Joe Palermo. Sending neighbors and friends. I was looking for a truck for some time and was able to make this purchase quick.
Mark and Josh did a great job at getting me the car I came in wanting
Ran into some issues trying to buy a car. Matthew Chirino went out of his way to make things right. I am impressed and would recommend!!!!
